I am writing on behalf of my father Walter, my sister Meg and myself. Its been less than 2 weeks since first meeting Steven and we are incredibly grateful for all of the tremendous support, professionalism, knowledge and customer service he has provided. We just signed with ReMax Galaxy this morning.
I have worked many years as a consultant and as and HR professional - many years for one of the leading companies in the customer experience space . I know what excellence looks like and Steven certainly exemplifies excellence.
Because my sister and I live overseas and my father in California it is extremely important that whomever we engage with have great communication skills. Steven has demonstrated numerous time his ability to be responsive, to be inclusive and to be very professional in his communication and interactions whether face to face or via email.
He has consistently gone above and beyond exceptions - and due to this we have engaged with Steven and ReMax. Specific examples;
Excellence in communication - because he must interact with multiple family members it can be complex however he is able to communicate in a manner with total clarity. My sister, who lives in Europe is mostly able to only able to have the communication via email , however she shared how clear and customer oriented Steven’s communication has been in each and every email
Steven has been detailed, clear and given us both a big picture and detailed view of options, recommendations and next steps
Steven’s information has proven to be knowledgeable, demonstrates a very high level of expertise
Steven came to our first meeting extremely prepared , we have 3 properties and he had done thorough due diligence even before our first meeting
Steven had continued to provide great communication, information and has given us a very strong confidence that using a Re Max broker is absolutely the best decision.
Steven has demonstrated great listening and customer-focused communication - this is important given my sister and I live overseas and need someone whom we trust and who can communicate clearly with both my father and my sister and I
Based on only our initial interaction- I have already forwarded Re Max Steven Sakata to 4 people
We look forward to the partnership with ReMax and Steven -having been a professional working in Customer Experience for some of the top organizations, I felt it was important to share our appreciation for Steven even at this early stage of our engagement. You have a true talent in Steven.
Miss Julie Matsui
"Having you as our agent, made buying our home like a walk in the park! You have bent over backwards and have provided such unbeatable service, that we would never think of having anyone else represent us. Thank you for being our agent and friend!"
Mr. Bruce Kunisaki
Owner Omni Diamond
Mrs. Joyce Matsui
Owner Hikari Pearls
"The Sakata Team has helped us with all our Southern California corporate housing purchases and leasing. All I can say is we have holdings throughout the world, but we are best represented in California."
Mr. Ishio Maeda
President
M-1 Maeda Corporation
"Steve has represented us on the purchase and sale of our last four homes that span from Santa Monica to La Canada to Thousand Oaks and San Marino. We've been more than satisfied with the level of service he's provided. What differentiates Steve from other agents, is his strong negotiation skills, high success rate in closing deals and his ability to resolve problems before and during the critical escrow period. He is extremely responsive, is very diligent and always puts our concerns and needs first. The attention Steve gave us, made us feel like we were his only and most important client. He frankly goes beyond the call of duty. There isn't anyone else we would trust our most important investment of our lives with."
Mr. David Shin
Vice President, Worldwide Marketing & Sales
Deluxe Digital Studios
Mrs. Sandy Shin
Director, International Alliance Integration
The Walt Disney Company
"Steven Sakata at ReMax Realty 100, has successfully represented our organizations: D.F. & Associates, E & K Properties & American Fish & Seafood over the years in Commercial, Industrial and Investment sales transactions. His professionalism, market knowledge and outstanding personal service has been an asset to our business decision making process."
"I want to emphasize to you that Steve and his Team have our complete and wholehearted endorsement in becoming your trusted agent."
James K. Doizaki
General Partner
D.F. & Associates
"After working with Steve to buy and sell both personal and investment properties over the past 10 years, we have found his professionalism to be impeccable even when acting as a dual agent for both the buyer and the seller. He not only goes to any length to make sure all parties are well informed and comfortable with the sale, but is also willing to go to any location throughout Southern California. We have owned properties represented by Steve, from San Pedro, Pasadena and Sierra Madre."
Mr. & Mrs. Bradley Clark
"The SakataTeam has helped our family purchase & sell over 26 properties over the years, which included our homes and investment properties. We wouldn't think of anyone else represent our needs, Thank you for always being there for us."
Mrs. Lee
"I was a first-time buyer not exactly sure of what I was looking for. I wanted to find a real estate agent I could trust and was referred to Steven by a friend. Steve had already worked with my friend on his first home purchase and was helping him with his second at the time we met. To start the process, Steve was very efficient in exploring the different areas of Orange County in which I was interested in. When I finally found a condo in Lake Mission Viejo area and decided to make an offer, I found myself calling Steve at all hours! bombarding him with my never ending questions. Once escrow was opened, Steve really set out to work and made the whole process incredibly easy for me. Not only did he handle the slew of problems that arose, he even introduced me to a lender who handled my financing my condo."
"Escrow is now closed. My remodeling is underway and Steve still continues to follow up and see if he can help in any way. Steve definitely gives his all and goes beyond the call of duty."
Ms. Maribel Segovia
"It is my pleasure to write this letter as my personal recommendation for Steve Sakata our Real Estate Broker who assisted 3T & Associates and Fieldy's Inc., in locating our facilities. From the time I first contacted Steve to the completion of our Industrial Lease Agreement, I found him to be very knowledgeable about the real estate market and a person of utmost integrity. His knowledge and understanding of our needs were always his top priority and never taken for granted, and he surely went out of his way to make sure all of our requests were met."
"One key aspect of our dealings with Steve was that he always made sure we were constantly updated on the status of buildings we had shown interest in and all of the details involved in our negotiations. If I were ever unsure about anything, he would take the time to come by my office and explain the situation in detail until I understood it completely. I never experienced this with another broker."
"I have come to know Steve to be very professional, thoughtful and attentive, a person who puts high regard on personal excellence, honesty and a conscientious work ethic. Through the time he assisted us, Steve has always been the one person I could count on to go the extra mile and do the right thing. In fact, since our dealings, I have referred Steve to several of my associates, family and friends, which I rarely do. I would definitely recommend Steve Sakata to anyone seeking an honest and ethical real estate professional."
Mr. Todd Yasuda
Vice President & General Partner
3T & Associates & Fieldy's Inc.